Data Protection

Data protection at ISGAM AG (hereinafter referred to as “ISGAM”, “we” or “us”) have an obligation to protect and secure the personal data of all past, present and future clients in accordance with applicable law. This data protection policy (the “Policy”) describes the way in which we collect, process and (under certain circumstances) pass on such data.
Notwithstanding the provisions of this Policy, the provisions of any contracts into which you have entered with us shall take precedence.

Data processing

If you are a client of ISGAM, we may collect, use and share personal information about you so that ISGAM may (i) fulfil its obligations under the terms of use of this website; (ii) carry out its daily operations and business with you; (iii) conduct statistical analyses of the pages visited on this website; (iv) monitor and analyse its business activities; (v) engage in crime prevention and comply with legal and supervisory regulations; (vi) develop and market other products and services; and (vii) transfer ISGAM’s rights and obligations.

ISGAM will not collect or require the disclosure of any sensitive personal data (e.g. ethnicity, religion or medical data). However, should you decide to provide such sensitive personal data, ISGAM may assume that these sensitive data have been made available with your consent, and they may be processed by ISGAM as we deem appropriate, unless you provide ISGAM with written instruction to the contrary.

ISGAM will not disclose the personal data collected from you to third parties except: (i) to the extent required by applicable law or regulations; (ii) where there is a general disclosure obligation; (iii) if the legitimate business interests of ISGAM render disclosure necessary; or (iv) at your request, or with your consent, or to the persons described below.

Subject to applicable law, ISGAM may disclose personal data about you to persons or companies providing services to or on behalf of ISGAM or acting as agents or custodians of ISGAM, as well as to any person to whom ISGAM transfers or may transfer its rights or obligations under the terms of use of this website, or who assist it in conducting identity checks and performing evaluations to prevent fraud or assess creditworthiness.

ISGAM may record or monitor telephone and email correspondence between you and ISGAM for security, legal or training purposes, as well as to maintain or improve ISGAM’s quality of service.

Data security

At ISGAM, your personal data are transferred and stored in a secure environment. We will take all reasonable steps to prevent third parties who are not trusted service providers of ISGAM from gaining access to your personal data. We will only pass on your data to other third parties if we must do so legally or for supervisory purposes. We will not pass on any other information about you, unless we determine that it is lawful to do so.

Data transfer

ISGAM may transfer personal data collected from you to other countries, including countries outside Switzerland or the European Economic Area that may have no data protection laws, or whose data protection laws may not be comparable to those of Switzerland. By accepting the terms of use of this website, you agree to such data transfer.

Data storage

ISGAM will only store your personal data for as long as it is needs to do so, and in accordance with applicable law.

ISGAM has delegated the storage and archiving of company and client data to a specialised third-party company.This outsourced activity is limited to data storage and archiving and takes place in Switzerland. Data processing remains within the company and is not outsourced. The activity of the third-party company primarily entails hosting and server maintenance.

Data protection on the internet

When you register on our website, your registration data will be used to determine the funds and services suitable for your professional status and country of residence. ISGAM does not collect any personal data relating to you from this website.

At ISGAM, various security regulations are applied to ensure the protection of your personal data. However, ISGAM assumes no responsibility or liability for the security of your data at the time when they are transmitted to us via the internet. We wish to remind you that, to protect your privacy, you may also contact us through other means of communication should you deem it appropriate.

This website may contain hyperlinks to third-party websites that are not operated or monitored by ISGAM. Once you leave our website, ISGAM is not responsible for the content or privacy practices of third-party websites.


This website uses Google Analytics, a free web analytics service provided by Google, Inc. Google Analytics uses cookies, which are text files that are stored on your computer. The information generated by cookies about your use of this website (including your IP address) is transferred to a Google server in the United States and stored there. Google uses this information to evaluate your use of this website and to compile reports on website activity for the website operator. Google is also entitled to share this information with third parties when legally required to do so, or where third parties process the information for Google. You can set your browser preferences to prevent the installation of the cookies. By using our website, you agree to the processing of the data collected about you by Google in the manner and for the purposes described above.

Marketing emails

ISGAM sends informational marketing emails (newsletters, event invitations, etc.) using software which enables the collection of behavioural data. This process entails the storage and evaluation of the personal data of the recipients of these emails abroad, including:

  • Statistical evaluation of emails, including actions traceable to individual recipients, such as clicking or link opening behaviour. This information is used to form target groups and influence the sending of future emails.
  • Automatic sending of follow-up emails based on recipient reactions.
  • Non-anonymised surveys and the evaluation of data specific to individuals.

Recipients can opt out of receiving such marketing emails at any time using the “unsubscribe” link in each email. By using such marketing emails, you agree to the processing of the data collected about you in the manner and for the purposes described above.

All tracking data collected through marketing emails could be stored abroad.

Data access

If you are a client and have any questions or would like to check whether your personal data are correct and up-to-date, please contact your relationship manager or email

Updates to the data protection policy

Please note that ISGAM reserves the right to change this Policy at any time. Your continued use of this website indicates your acceptance of the Policy and your consent to any additional or amended terms and conditions.